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Terms and Conditions

General Terms and User Privacy Notice

“Hellosteel” reminds you: before you apply any service from “Hellosteel”, please read this “General Terms and User Privacy Notice” carefully. By using our Services and/or registering for an account with us, you are accepting the terms of this Privacy Notice and our  User Agreement , and you are consenting to our collection, use, disclosure, retention, and protection of your personal information as described in this Privacy Notice. If you disagree or do not provide the information we require, we may not be able to provide any of our services to you.

General Terms:

“Hellosteel” provides buying and selling information and online order service for our register members. Any additional product or new service applied to this Terms and Notice unless we announce new provision.

The content, organization, gathering, compilation, digital conversion and other matters related to our website are protected under applicable copyrights, trademarks, and other proprietary (including by not limited to intellectual property) rights, and, the copying, redistribution, use or publication by any other party of any such content or any part of the Site is prohibited unless permit by us or government legal department. If any users’ illegal behavior or damage to our company is confirmed, we will take legal actions, such as stop services, frozen or cancel the account.


As a service platform for stainless steel selling and purchasing, all user of this platform must be aware of all information are published by the register member themselves (Supplier or Purchaser) who ought to take responsibility for any of their information. “Hellosteel” will qualified these information but do not take any legal responsibility for the legitimacy, validity and accuracy of these information .If our register member found any false or illegal information, please contact us so we can verify this information, remove or block related web link of this information under the compliance and law of the government. “Hellosteel” do not take any responsibility for the deletion or storage failure of the member of our platform.

During the stainless steel trading process, all parties must to comply with the law of China government, check the business license, quality guarantee certificate and model tag each other, sign the agreement on writing to ensure the interest of both buying and selling parties. “Hellosteel” do not take any legal responsibility for the dispute between both buying and selling parties, in spite of logistics, processing, distribution, and any other unpleasant surprises.

When a dispute arises, on the premise of voluntary equality, both parties may request “Hellosteel” to help mediate in between. “Hellosteel” will advise fairly under the ascertainment of the truth and the law, and will not interrupt any of both parties file a lawsuit in People's Court before the mediation or after mediation failure. The agreement reached by the mediation has legal effect, but “Hellosteel” do not take any legal responsibility for this agreement.

Privacy Notice

“Hellosteel” attaches great importance to the protection of our user privacy; this notice is a promise to the user privacy of our web site. Please read it carefully, it is suitable for the interactive between you and “Hellosteel”, as well as your registration and online services on “Hellosteel”.

1. Personal Information Collection:

Any user can access anonymously to our web site.

Our collection, use, disclosure, retention, and protection of user’s personal information will be legally and only under your permission. We may send the marketing message to you for free or call you by the name, address, phone number or email we collected or you provided. “Hellosteel” do not take any responsibility for your loss caused by reasons as you missed our phone call or the marketing message we delivered to you, do not provide your real, accurate and complete register information or do not update your information on time. We reserve the rights of recourse for our benefit lost caused by your unreal, incomplete, or non-update information.

2. Personal Information Use

We will use the information provided by you for the purpose of our internal management and operation, daily customer service, security monitoring, marketing research, statistics and analysis the access data to improve our product and service, confirm our customer contact information, settle and eliminate the dispute.

3. Personal Information Disclosure

“Hellosteel” will protect the personal and enterprise information which provided by our customer themselves, we will not disclose your information to any other third party without your authorization, except in the conditions as listed below:

A. Government requested in accordance with procedures prescribed by law

B. By public security requirement.

C. Disclosed by security reason caused by customer themselves.

D. Information is lost, leaked, stolen or falsified by hacking, computer virus and network transmission.

E. The rights or property of other customer is threatened by your information.

F. Other force majeure or emergency condition.

4. Cookies Deployment

Our server will deploy cookies to your browser when you access our platform. Cookies are small files that we transfers to your computer’s hard drive through your web browser (if you allow) that enables the our systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.


The content, organization, gathering, compilation, digital conversion and other matters related to the site of Hellosteel.com are protected under applicable copyrights, trademarks, and other proprietary (including by not limited to intellectual property includes characters, photos and pictures, software, flash, etc.) rights, and, the copying, redistribution, use or publication by any other unauthorized party of any such content or any part of the Site is prohibited.


Hellosteel will not take any responsibility for any accident and loss caused by the use of Hellosteel (e.g. download the content from the link of other website) , and will be not liable for any legal liability as well.Hellosteel is only a platform for stainless steel business improvement and information exchange. All information provides by our registered member voluntarily, Hellosteel is not responsible for the security, accuracy, authenticity and legality of this information.

Any party believes that the content of the web page through the website of Hellosteel may be suspected of infringing its copyright please notice us immediately; notice us in writing with all Proof of ownership and infringement. After receiving the above legal documents, Hellosteel will deal with the issue according to law as soon as possible.

Editing, Deleting, and Modification

“Hellosteel” reserves the right in its sole discretion to edit or delete any information or content appearing on the Site and to remove any goods and services for sale. Upon notice published over the Service, we may modify this contract, or prices, and may discontinue or revise any or all aspects of the Site in its sole discretion and without prior notice. Every time you log in or use Hellosteel.com, you are deemed to agree to the terms and conditions of the validity of this statement.